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Get control of your shop
Single-bay shops · 10–15 ROs / week
What's includedBuilt for independent shop owners
Worxflow runs alongside your existing shop management software and handles the three things that hurt: call coaching, customer messaging, and the declined work your team never has time to follow up on.
One flat fee per location. No contracts. Your data stays yours.
This month · Apr 2026
Sales
$112,439
+12.6%
ARO
$487
+10.2%
Close ratio
63%
+8.6%
Recovered
$7,842
new
Today's calls
12 scored
Margaret K. · 2019 Honda Pilot
Mike R. · 2018 Subaru Outback
Dale W. · 2017 Ford F-150
In the queue
$3,274
01 · Live call coaching
This is what your advisor sees while the customer is on the phone. Synthetic data, real surface. The customer hears only your advisor. Your advisor sees the transcript stream + a quiet cue when the conversation hits a decision moment.
Margaret K. · 2019 Honda Pilot
(262) 555-0184 · started 38s ago
Duration
0:38
Score so far
87
Transcript · live
auto-scrolling
Sarge · advisor's screen only
0 cues
Waiting for a moment to coach.
Call score
Strong call · above shop avg 71
Strong empathy + safety-first framing. Pivot to financing earlier next time.
Draft follow-up · SMS
Owner-approved templateHey Margaret — Sarah from VVR. Wanted to follow up on the brake pads we discussed. We have a 7 AM opening Thursday or 2 PM Friday. Either works for you?
Reply history · last 30 days
Got the postcard. Thanks.
6 days ago · inbound
Of course, Margaret. Drive safe.
4 days ago · outbound
Calling now about Thursday.
today · 9:42 · inbound
We call ours Sarge. Your shop can pick a different name. The customer never hears it either way.
02 · Estimate intelligence
Your queue of open ROs gets an opportunity score, a risk note, and a follow-up suggestion — built from the patterns in your shop's own history. The 87s are who you call this morning. The 41s wait.
Open
23
$18,420
Awaiting
8
$6,740
Won this month
47
$38,219
Conversion
67%
↑ 8.6% MoM
Opp score
Mike R. · 2018 Subaru Outback
Awaiting approval ExpandedFront brake pads + rotor turn · cabin air filter · wiper blades
High intent — customer has approved similar work twice in last 12mo
$567
18h open
Per-line scoring · 4 items
Trained on this shop's 22k jobs
Front brake pads (set)
Wear at 3/32" — below shop threshold
92% accept
$268
Rotor turn (front pair)
Recommended with new pads
89% accept
$145
Cabin air filter
Last replaced 2024-09 · 14k mi ago
71% accept
$84
Wiper blades (pair)
Customer often defers
48% accept
$70
Bundle suggestion: Safety + Wear lines together ($497). Wipers wait for next visit.
Drafted follow-up
SMS · Owner-approvedHi Mike — quick note on the brake pads we found on the Outback. Safety-tier wear; we'd recommend before winter. Want to lock in Thursday 7 AM or Friday 2 PM?
Opp score
Sarah K. · 2019 Honda Pilot
Awaiting approvalRear shock absorber pair · alignment
Mentioned cost in last call — surface financing
$812
6h open
Opp score
Dale W. · 2017 Ford F-150
OpenPower steering fluid flush · coolant flush · tire rotation
Wear-tier bundle — typical decline-recovery candidate at day 30
$489
32h open
Opp score
Patricia M. · 2020 Toyota Camry
OpenCabin air filter + engine air filter
Low-ticket convenience job — bundle with next visit
$84
48h open
03 · Leaderboards
The same surface your shop-floor team would see. Other platforms score at the RO level. Worxflow scores per labor line, per tech. Your top earner is measurable, by name.
OktoRocket-parity scorecard plus the per-line tech metrics they can't compute. Apr 1 – Apr 30, 2026 · 30-day rolling
Gross Profit
$48,217
Goal $50k 86% to goal · hit
ARO
$487
Goal $510 71% to goal
Sales
$112,439
Goal $125k 78% to goal
Avg Tech Quote
$612
Goal $650 64% to goal
Quote Hours
187.5
Goal 200h 80% to goal
Close Ratio
63%
Goal 65% 92% to goal · hit
Per-line tech leaderboard · 5 techs · Apr 1 – Apr 30, 2026 · 30-day rolling
live
| Technician | 7-day trend | Jobs | Labor hrs | Labor revenue | Eff. labor rate |
|---|---|---|---|---|---|
| 🥇 Marcus W. | ↑ 12.4% | 47 | 142.5h | $21,340 | $150/hr |
| 🥈 Devin K. | ↑ 4.8% | 41 | 128.0h | $17,280 | $135/hr |
| 🥉 Sarah B. | ↑ 9.1% | 38 | 117.5h | $15,400 | $131/hr |
| 4 Trent O. | ↓ 7.2% | 33 | 102.0h | $12,750 | $125/hr |
| 5 Allie M. | ↑ 2.1% | 29 | 95.5h | $11,260 | $118/hr |
Your top earner is measurable. By name. Per labor line. That's the number coaches build career paths from.
04 · Marketing blasts
Audience built from your shop's actual customer graph. Templates owner-approved before they send. STOP keyword honored in 50 milliseconds. Recovered revenue attributed back to the campaign — so you know which message earned the dollars.
Project
Blocks · 4
Headline + intro
Hey {{first_name}} — quick check-in on {{vehicle}}
Story copy
When you were in last month, we flagged the front brake pads...
Single primary action
Pick a time that works →
Unsubscribe + sender
Reply STOP to opt out · VVR · Lake Geneva, WI
Preview
Subject
About that brake job we mentioned, Mike
Quick question + a no-pressure scheduling option
Hey Mike — quick check-in on your Outback
When you were in last month, we flagged the front brake pads were closer to the wear bar than we'd want for winter driving.
No pressure — but we have an opening this Thursday morning if you want to come back. Tap below and pick a time.
Reply STOP to opt out · VVR · Lake Geneva, WI
Audience builder
live count47
customers match
↓ from 312 in your shop · 6 rules applied
Rules
Send schedule
Wed · Apr 17 · 10:08 AM CT
No SMS before 9:00 AM or after 8:00 PM in customer time zone
Approved by Jen · Apr 15 · 8:42 PM
Variant A / B · 80% / 20% split
Sent
47
Delivered
47
100%
Opened
34
72%
Clicked
18
38%
Replied
7
14%
Recovered
$3,247
attrib.
05 · Print plotter
Your customer base on a real map, colored by lifetime value. Lasso the top decile in a neighborhood. Save the audience. Send a direct-mail campaign. Or just see who's actually in your service radius.
Legend
Selected
6 customers
Total LTV
$19,190
Top-decile
2
Save audience
Direct mail
Postcard CSV ready
SMS blast
Push to /marketing
Save & schedule
Audience archived
Export
CSV · Mailchimp · Klaviyo
Jen Hayes took over a struggling 3-bay shop in Lake Geneva in 2024. By her second quarter, she had every shop-management software vendor in her inbox.
She tried them. They all promised the same things in the same language — words that didn't mean anything to her advisors. They all wanted her team to switch systems, change workflows, retrain on a new screen. They all hid their pricing behind demo calls. They all wanted long-term contracts.
What she wanted was simpler: a system that helped her advisors do their jobs better, surfaced the work her customers had said no to, and treated her shop like a real business — not a SaaS conversion target.
She couldn't find it. So she partnered with Jeff Sperandeo — a problem-solver and self-taught builder — and they built it.
Worxflow is what they built for VVR. We're sharing it.
Pricing
No per-RO surcharges. No per-message upcharges. No mid-month surprise charges.
IGNITE
Get control of your shop
Single-bay shops · 10–15 ROs / week
What's includedACCELERATE
Recover lost revenue, grow automatically
Most 3-bay shops · 25–35 ROs / week
What's includedDOMINATE
Run your entire shop
Shops doing 50+ ROs / week · multi-location ready
What's includedFounding 10 · first 10 shops only
Founding 10 includes everything in the Dominate tier. The "locked for life" promise means your price doesn't go up — ever — as long as the relationship continues. Even after we eventually raise standard pricing.
You also get: a direct line to Jen and Jeff, priority on RMS adapter requests, and a permanent seat in our quarterly product council.
Ready when you are
We open Worxflow running on a real shop's data and we show you the three things above — declined work, call coaching, what your customer sees on their phone. You decide if it's a fit. We don't push.
Or email hello@worxflow.io.